What personal information do we collect
In order to obtain services from SolveVision, we require that you provide us with certain personally identifiable information (please see our Terms of Service for additional details). The types of personally identifiable information that may be collected by SolveVision through the Website include, without limitation: name, address, e-mail address, cell phone number and MSISDN (mobile station integrated services digital network number), download history, texts, messages, customer generated content and/or information about your interests in and use of various products, programs, and services. SolveVision will not collect any personally identifiable information about you unless you provide it to us voluntarily.
In addition, we may disclose personally identifiable information collected about you in the following instances:
A. Legal Action: We may disclose information about our users, including personally identifiable information; (i) when requested by governmental or quasi-governmental authorities conducting an investigation; (ii) if required to do so by subpoena, court order or legal process; (iii) to verify or enforce compliance with the policies governing our Website and applicable laws; or (iv) to protect against misuse or unauthorized use of our Website. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
B. Change in Control: We may sell, transfer, or otherwise disclose user information, including personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other corporate change respecting SolveVision, the Website and/or the services offered hereby.
Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at [email protected]. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
To enhance your experience with the Website, we use "cookies" on our Website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our Website. However, once you become a customer and furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie.
Our service partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
The Website is not directed at individuals less than seventeen (17) years of age and SolveVision does not intend to collect any personally-identifiable information from such individuals, unless otherwise stated at the time such information is collected.
Information Collected Automatically
SolveVision may also (i) automatically collect non-personally-identifiable information about your use of the Website, such as the domain from which you access the Internet (for example, Comcast.net, if you are connecting from a Comcast account), the date and time you access the Website, and the Internet address of the website from which you linked directly to our Website; and (ii) use data capture and analysis tools, and other similar tools, to extract, compile and analyze any non-personally identifiable data or information resulting from your use of the Website and the services offered thereon (collectively "Blind Data"). To the extent that any Blind Data is collected by SolveVision, such Blind Data shall be solely owned by SolveVision and may be used by SolveVision for any lawful business purpose, including, without limitation, analyzing and enhancing the Website and services offered.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Data Security Policy
The importance of security for all personally-identifiable information associated with visitors to the Website—as well as SolveVision customer information, such as cell phone numbers, email, addresses, and other account data—is of utmost concern to SolveVision, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including name and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and SolveVision will be free from unauthorized access. Visitors of the Website and SolveVision customers use the Website at their own risk.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
You agree to indemnify and hold each Company party harmless from any claim or demand, and any damages, costs, or expenses arising in connection with such claim or demand, including reasonable attorneys' fees and costs, made by any other party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the right of another party.
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